How to Choose a VoIP Provider
Choose a VoIP phone system which will enhance business performance and overall customer satisfaction. The goal is always to get the most out of any communication solution that you implement. VoIP is the perfect solution to overcome weak or outdated analog telephony infrastructure. What exactly is VoIP? VoIP is an ideal office phone system for a small business.
There are a couple of choices for you when you’re looking for a VoIP provider.
You can do it yourself using a PC or you can install a proprietary VoIP system from an external vendor such as Avaya or Netware. If you’re a small business, you’ll probably want to go with an externally-hosted system. You can find all kinds of vendors with a name like Avaya or Nortel. However, you should be cautious and read up on the subject before making your decision.
In order to understand what makes a VoIP Phone Service different from your conventional analog telephony, you need to understand how these systems work. Traditional telephony utilizes telephone networks to convey voice data between callers. VoIP systems operate entirely on the Internet. This means that in addition to receiving telephone calls, a VoIP Phone Service can also send faxes, take online surveys, and even e-mail. All of this is done without the use of a traditional telephone network.
One of the biggest advantages of an IP phone system over a traditional one is that VoIP uses an entirely separate network to transmit and receive calls. Instead of transmitting their calls through a series of copper wires, VoIP systems can use IP telephony extensions (IP phones). Because these IP phones are connected to the Internet, all of the same features that are offered by a traditional phone can be offered. For example, both VoIP phones and traditional telephone networks can accommodate calls to fax machines, to voice mail, and to cell phones and Internet-based calls. Basically, any application which makes use of an Internet connection can make use of a VoIP phone system.
In order to begin using a VoIP Phone Service,
a company will need to purchase an appropriate VoIP adapter – a device that allows you to make and receive calls using an IP phone system. Currently, two types of VoIP adapters are available. These are the VoIP adapter that you connect directly to a computer and the ones that plug into a wall outlet and then connect to your computer. As soon as you have one of these VoIP adapter in place, you can begin making calls. However, because VoIP systems run on the same network as your computer and because they require an active connection to the Internet for use, it might take several hours before your IP phone system is able to take an IP call.
When your IP phone system starts taking calls, it will forward the call to the nearest Internet service provider. If your Internet service provider does not have its own IP trunking facility, your VoIP service provider will arrange this for you. If it does have its own facility, this will usually mean that the IP trunking station is located near the IP traffic switch. At the very least, your IP phone systems must remain within a few feet of an IP trunking station in order to take calls. And most VoIP service providers offer packages that provide additional distance-boosting capacity for extra long calls. You must check with your VoIP service provider, whether or not it has this capability.
One great advantage of VoIP compared to a traditional telephone system is that VoIP uses digital transmissions instead of analog ones. Analog voice signals are susceptible to signal degradation and interference, which make them less reliable. On the other hand, digital transmissions are much more reliable and dependable for both incoming and outgoing calls. This means that the quality of your voice will be higher when using VoIP compared to a traditional phone system. Many small businesses and consumers are realizing the benefits of VoIP and adopt it as their new communication method.
To take full advantage of VoIP, it’s critical that you have a good VoIP service provider and a good phone system design. It will certainly cost more to set up, but you’ll likely be paying for this eventually anyway.
- Keep in mind that if you want to use VoIP for your business phone system, you need to make sure that all employees have access to the network.
- Otherwise, you may be paying for phone calls that your customers aren’t even making!
- Make sure that you check with your VoIP provider about your specific requirements and the best possible solutions for your needs before choosing one for your organization.